Executive Dashboard
City Union Mission — Real-time organizational overview
Live — Last updated Mar 14, 2026 9:15 AM
+8.2%
$21.3M
Total Revenue
FY 2025-26 YTD
+3.1%
14,872
Active Donors
Active Donors
+1.8%
62.4%
Donor Retention
vs. Prior Year
+12.5%
$287
Avg Gift Size
YTD Average
+6.7%
534
Active Volunteers
Active This Quarter
+9.4%
2,340
Recurring Givers
Monthly Donors
+4.6%
38.2%
Online Giving
% of Total Revenue
+0.8%
4.2
Direct Mail ROI
Campaign ROI
Revenue by Channel (Monthly)
Donation Activity (90 Days)
LessMore
13,444
Total Donations
148
Daily Average
418
Peak Day
Operational Health at a Glance
98.7%Reconciled
NetSuite99.2%Ack Rate
DM-07 Auto42.9%Recovered
Failed Payments84.56521739130434%Resolved
Duplicates95%Active
Recurring98%Avg Health
IntegrationsLive Activity Feed
Major Gift Received9:14 AM
DON-88438 — $25,000 from D-00891 (Stewardship). Acknowledgment auto-generated.BDI Import Complete9:02 AM
4,200 records imported. Attribution integrity: 99.8%. 5 package codes missing.Batch Reconciled8:45 AM
BATCH-2026-1243 (38 items, $42,180) matched with DEP-3421 in NetSuite.Failed Payment Alert8:30 AM
3 recurring gift declines detected. Auto-retry #1 scheduled for today.Volunteer Check-In8:15 AM
12 volunteers checked in via VOMO for morning meal service shift.Grant Report DueYesterday
Sunderland Foundation — Emergency Shelter report due Sep 15. Status: In Progress.Duplicate DetectedYesterday
94% match: D-00124 (Robert J. Mitchell) ↔ D-34821 (Bob Mitchell). Pending review.Windfall Refresh CompleteYesterday
14,872 records screened. 3 new Ultra HNW ($10M+) prospects identified.Monthly Sustainer Drive2 Days Ago
Campaign hit $310K milestone — 16.2x ROI. Highest performing this quarter.GIK Received2 Days Ago
22,400 lbs food donation from Harvesters. Valued at $38,080 (@$1.70/lb PPV).Donor Acquisition Funnel
14,872
Prospects (Windfall)
8,240
First Contact
4,890
First Gift
3,420
Repeat Donor
2,340
Sustained Giver
680
Major Donor ($1K+)
Conversion: Prospect → Major Donor
4.6%
Top Campaigns by ROI
Monthly Sustainer Drive
Online
16.2x
$310K
GivingTuesday
Online
13.6x
$410K
Year-End Digital
Online
12.8x
$620K
Holiday Appeal 2025
Direct Mail
3.4x
$1680K
Spring Gala
Events
3.2x
$890K
NetSuite Reconciliation
98.7%
Reconciliation Rate
1231
Reconciled
12
Pending
4
Exceptions
GIK Valuation Mismatch
Non-food GIK FMV requires manual verification
Duplicate Transaction
PayPal and Qgiv double-posted
Fund Mapping Error
Donation Item missing GL fund assignment
Gift Acknowledgment Pipeline
DM-07 · 99.2% auto-acknowledged · Avg 1.4 hours
Gift Received
62400
Validated
62400
Template Matched
62270
Acknowledgment Generated
61890
Sent / Queued
61510
Delivery Confirmed
60200
61,890
Sent
380
Pending
130
Failed
System Integrations
NetSuite
99.2%Qgiv
100%PayPal
98.5%BDI (Brewer Direct)
100%Delivra
97.8%VOMO
100%MissionTracker
96.4%16 connectors · All syncing normally